Privacy Policy

Better Bilt Products, Inc. (“BBP”) has created this privacy policy in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website: bbponline.com

Information We Collect

i.     The information we collect from you includes things such as:

  • Your name;
  • Your mailing address;
  • Your email address;
  • Your phone number;
  • Your credit card number and other payment information; and
  • Demographic and lifestyle information, such as age and product preferences.

ii.     We may also receive information about you from other sources, including third parties that help us update, expand and analyze our records and identify new customers.

How We Use the Information We Collect 

We use the information we collect for things like: 

  • Fulfilling orders and requests for products, services or information;
  • Processing returns and exchanges;
  • Tracking and confirming online orders;
  • Marketing and advertising products and services;
  • Conducting research and analysis;
  • Establishing and managing your account with us;
  • Diagnosing problems with our server and to administer our website; and
  • Operating, evaluating and improving our business.

Data Retention

We may retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements. 

Sharing of Information

i.     BBP does not sell, rent or trade your personal information to third parties.

ii.     We may share your information with third parties to perform services on our behalf such as:

  • Fulfilling orders;
  • Delivering packages;
  • Sending BBP marketing communications; and
  • Conducting research and analysis.

iii.     Sometimes we may be required to share personal information in response to a regulation, court order or subpoena. We may share information when we believe it’s necessary to comply with law. We may also share information to respond to a government request or when we believe disclosure is necessary or appropriate to protect the rights, property or safety of BBP, our customers, or others; to prevent harm or loss; or in connection with an investigation or suspected or actual unlawful activity.    

Protection of Information

i.     We use reasonable security measures to protect the confidentiality of personal information under our control and appropriately limit access to it. BBP cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

ii.     We use a variety of information security measures to protect your online transactions with us. Our site uses encryption technology to protect your personal information during data transport. 

iii.    This site may contain links to other sites. BBP is not responsible for the privacy practices or the content of such other sites.

Your Choices Regarding Information Collected

i.     This site gives users the following options for removing their information from our database, to not receive future communications or to no longer receive our service:

  • Email: websales@bbponline.com

2.     You can send mail to the following postal address:

Better Bilt Products, Inc.

900 S. Kay Ave.                                                                          Addison, IL 60101-4909

3.     Call BBP directly at 1-800-544-4550

4.     Click “unsubscribe” on the email communication (if applicable)

ii.     This site gives users the following options for changing and modifying information previously provided:

  • Email: websales@bbponline.com

2.     You can send mail to the following postal address:

Better Bilt Products, Inc. 

900 S. Kay Ave.

Addison, IL 60101-4909

3.     Call BBP directly at 1-800-544-4550

4.     Click “unsubscribe” on the email communication (if applicable)

Privacy Policy Updates 

We may update our Privacy Policy as BBP and our customers grow and evolve. If we make material changes, we will notify you by e-mail (sent to the e-mail address specified in your account) or by means of a notice on this website prior to the change becoming effective, as well as inform you of any choices you may have with respect to these changes.

Contacting the Website

If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact:

Better Bilt Products, Inc.
Attn: Marketing
900 S. Kay Avenue
Addison, IL 60101
websales@bbponline.com

Better people. Better quality. Better Bilt.

Bulk orders (special volume pricing) do not qualify for free shipping and subject to location based freight rate.